MEAL Manager – NES – Syrian Arab Republic

Position/Position: MEAL Manager – NES

Type of contract / contract: Cooperation Agreement / Cooperation Agreement

Period: 12 months, with possible extensions

Closing date of the vacancy: 13/02/2023 (requests ongoing)

Starting date: February

Context presentation: Un Ponte Per (UPP) is an Italian NGO founded in 1991. It started its activities as “Un ponte per Bagdad”, in the aftermath of the first Gulf War, with the aim of organizing solidarity initiatives in support of the Iraqi civilian population. In the following years, UPP missions expanded to Serbia and other countries in the Middle East and the Mediterranean. The NGO aims to prevent armed conflict, protect human rights and support local civil society, particularly in the Middle East, by promoting coherence between its humanitarian, peacebuilding and development programmes. Since 2015, UPP has been one of the leading INGOs in the response to Northeast Syria (NES). Providing humanitarian assistance and capacity building of local actors in health and protection and environmental hygiene, including waste management. Working with local partners, UPP has succeeded in developing a comprehensive system of health services delivered in 26 facilities, including mobile units, hospitals, primary care centers and an ambulance network. For more information, please refer to our website:

CONTEXT BACKGROUND: Conflict and displacement continue to affect Northeast Syria (NES) as needs increase due to the COVID-19 outbreak, impacting healthcare, particularly in remote areas and displaced persons camps in all governorates. Following on from previous actions, UPP and partners aim to improve living conditions and save lives of war-affected individuals in NES by improving access to emergency and primary health care, life-saving obstetric and reproductive health (RH) services, and the COVID-19 crisis support. -19 preparedness and response. Through an enhanced community-based strategy, UPP and partners will provide preventive health and protection outreach to support local resilience. Through a flexible structure and broad geographic coverage, the action aims to provide the capacity to assess and respond to rapidly emerging health and protection needs across different locations across NES.

Role and responsibility / Role and responsibilities

Under the supervision of the Head of Mission, in coordination with Project Managers (PMs) and relevant HQ desks and the staff and field teams of implementing partners, the MEAL Manager is responsible for the development and implementation of MEAL strategies, tools and standards that are needed to improve the effectiveness, quality and accountability of UPP actions.

Essential Responsibilities and Duties:

Support the design and implementation of nationwide MEAL systems and enhance MEAL capabilities:

  • Manage and implement integrated data management and M&E systems in accordance with project and program specific requirements. Assess data collection tools and systems, ensure that collected data feeds into programmatic decisions, and provide adaptive management.
  • Oversee data collection, record progress against activities, analysis (both qualitative and quantitative) and reporting on performance indicators,
  • Develops and ensures proper implementation of Action’s MEAL plan, provides guidance and technical support to the MEAL officers/assistants.
  • Performs regular data quality review in accordance with UPP and donor requirements.
  • Supports the program evaluation plan, including interim, real-time and final evaluation.
  • Lead the development of qualitative, cross-program assessments and harmonize data collection processes across the mission.
  • Support the expansion of the IM/FCRM team and the completion of the health platform
  • Define and establish various assessments (KAP, baseline, final exam, etc.)

Build capacity:

  • Provides training mandates in MEAL to UPP staff and partner teams on data collection, analytics, and accountability.
  • Train staff in MEAL frameworks for new programming sectors as needed.
  • Develop annual and mid-term capacity building plans for MEAL staff.

Promote learning for improved Pprogram Quality, Strategic Development & Decision Making:**

  • Responsible for leading/organizing learning workshops during key project intervals or completing new sector interventions.
  • Lead and coordinate the design, execution and data analysis of needs assessments and research, and prepare assessments and donor reports.
  • Support Desk Officers/PM in preparing evidence-based project proposals and leading SMART indicator design.

Quality internal and external reporting:

  • Supports the Prime Minister in submitting monthly reports to HQ and interim/final reports to the donor – ensuring that data is prepared and broken down as necessary to suit the donor’s requirements.
  • Supports PM in response to requests from donors or headquarters and/or changes in the work environment to update or revise activities/indicators as necessary.
  • Develop content and process for lessons learned
  • Periodic project evaluations in coordination with PMs and agency
  • Robust data management system with regular quality checks through data audits


  • Oversee Accountability to Affected Population (AAP) activities, including community feedback and complaints response mechanism (CRM) in coordination with field teams and consortium counterparts.
  • Ensure that adequate mechanisms are in place to ensure the protection of UPP/Local Partner Program beneficiaries and employees.
  • Support investigations of policy violations when directed by HoM or deemed relevant.

Department management:

  • Manage a team of MEAL, IM and FCRM officers and ensure close coordination with the MEAL team of the implementing partner.
  • Ensure that the department has sufficient human and financial resources to operate efficiently while promoting good growth opportunities in partnership with HoM/MEAL Specialist.
  • Foster strong working relationships internally within the MEAL team and externally with other departments/desk staff.
  • Represent UPP in relevant working groups and work with external actors to ensure strong adoption of new MEAL strategies/developments in NES.
  • Other ad hoc management responsibilities as delegated or required by line management.

Essential supplies

  • At least 4 years of experience in designing, managing and implementing result-oriented M&E activities for NGOs;
  • Bachelor’s degree in social sciences, economics, international development, evaluation research, statistics or a related field;
  • At least 3 years of experience in analyzing quantitative and qualitative data.
  • Experience working with an international humanitarian organization and knowledge of reporting procedures, best practices, guidelines and tools for monitoring and evaluation, including impact evaluation.
  • At least two years of foreign field experience; –
  • Experience working in an M&E role on humanitarian emergency programs; Excellent written and verbal communication skills.
  • Excellent oral and written English.
  • Relevant computer software skills with proficiency in Excel, KoBo and other data management systems;
  • Ability and willingness to travel in the Middle East, work in a complex humanitarian context
  • Proven ability to work autonomously and independently.

UPP requires a criminal background check certificate (released up to 3 months before the date of the job posting) to confirm a job opening. We are aware that in some countries the release of a criminal background certificate by the appropriate authorities may take several weeks. However, UPP makes selections to deploy personnel in contingency programs and the time between job offer and deployment in the field is often very short. Therefore, we kindly ask all candidates to prepare in time and submit their certificate promptly in case of success in the selection.

Desired requirements:

  • Knowledge of donor monitoring standards (ECHO, UN, USAID, AICS, etc.).
  • Experience in MEAL for health and/or protection mainstreaming.
  • Knowledge of the Middle East context and relevant local actors.
  • Knowledge of Arabic, Kurmanji and/or Italian.


Un Ponte Per is an international NGO committed to diversity and inclusion within its teams, in accordance with the principle of non-discrimination. UPP encourages all candidates regardless of gender, religion and ethnicity, including persons with disabilities, to apply and become part of the organization.

Ethical Conduct

UPP upholds all minimum standards of ethical conduct and strives to raise its standards above the minimum. Zero tolerance is reserved for sexual abuse and exploitation and child abuse, violence, damage, injury and negligence. By applying, each candidate assures that he/she has never violated any SMB and child protection standards and will not do so in the future. For the protection of beneficiaries, communities and partners, UPP will conduct an extensive reference check and vetting of shortlisted candidates, including through the contacts specified by the candidate. Candidates are warned that the required background check may compromise their privacy. Shortlisted candidates will promptly provide an up-to-date criminal background check.

How to apply

Interested candidates are invited to a detailed CV (PDF format) with the following permission: “I, the undersigned Name and Surname authorize Un Ponte Per to use my data and process data on the basis of EU Regulation 2016/679 – AVG” and a short cover letter (PDF format) with contact details for three professional references (relevant and recent) to: [email protected].

The resume must also include the following authorization: “I, the undersigned Name and Surname, authorize Un Ponte Per to use my data for the screening procedure.”

Please refer “MEAL Manager – Name Surname in the subject line of your email application and name the files attached to your application as last name_name_CV, last name_name_CL, etc.

Please note that UPP screens potential colleagues through anti-terrorism/anti-money laundering/anti-corruption/anti-fraud lists prior to job offers. Only shortlisted candidates will be contacted.

MEAL Manager – NES – Syrian Arab Republic

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