Hudson Headwaters Health Network – Give Back Program.

Hudson Headwaters improves patient experience with a transformed Urgent Care Center

QUEENSBURY, New York (October 2022) – The Hudson Headwaters Health Network has completed the renovation of its Broad Street Health Center in Glens Falls. The modernized facility offers emergency care for sudden but non-life-threatening health conditions seven days a week without an appointment. For further convenience, the center offers on-site lab and x-ray services and lists estimated wait times on the Hudson Headwaters website.

“Not a day has passed that a patient has not commented on how grateful they are for the transformation,” said Patti Hammond, executive vice president/chief operations officer. “Each renovation has been made with consideration for our patients and our community. These improvements support our mission to provide accessible, quality healthcare for all, regardless of income or insurance, while contributing to Glens Falls’ broader revitalization efforts.”

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Renovations include an expanded waiting room with updated lighting and new artwork throughout the center. Thirteen emergency care exam rooms have also been renewed and updated. The triage area has been redesigned to allow nursing staff to assess patient needs more efficiently. New features include a fully equipped treatment room and a new dressing room in the medical imaging area. Amenities have been added for patient comfort, including free bottled water, free Wi-Fi connectivity, and multi-device charging stations.

Externally, the center has been updated with new windows, signage, lighting, paint and landscaping. The facility has also remodeled stairways and wheelchair ramps, and received a new canopy and remodeled parking lot.

Hudson Headwaters invites community members to “walk” through the updated center in a virtual tour on the network’s website:

Architecture Plus of Troy led the redesign of the 7 month project in collaboration with Bast Hatfield Construction of Clifton Park. Over the past four years, Hudson Headwaters has invested in upgrading health centers across the region, including Women’s Health at 90 South Street in Glens Falls, Saranac Lake Family Health, Tupper Lake Family Health and West Mountain Family Health in Queensbury. Construction is also underway on the new Glens Falls Family Health Center on Larose Street, a 20,000 square foot, state-of-the-art primary care facility. The new health center is expected to be completed by the end of 2023.

Via the Hudson Headwaters Health Network

Hudson Headwaters is a not-for-profit network of 21 community-based primary care health centers serving more than 115,000 patients from Saratoga County to the Canadian border, an area of ​​approximately 7,400 square miles. The network’s comprehensive services include primary care, emergency care, pediatrics, women’s health, behavioral health, dentistry and other specialties, as well as laboratory and imaging services. Learn more at

Hudson Headwaters Health Network – Give Back Program.

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