Bellin Health boosts online self-scheduling appointments with launch of new patient access experience from Kyruus

BOSTON–(BUSINESS WIRE)–Kyruus, the leader in provider data management, search and scheduling solutions for healthcare organizations, today announced that Bellin Health, an integrated healthcare delivery system in Wisconsin and Michigan’s Upper Peninsula, has recently adopted the Kyruus ProviderMatch® platform to provide a new digital access experience for patients on its website. Since the launch of ProviderMatch in July 2022, Bellin Health has seen an immediate increase in self-scheduling appointments online.

Bellin Health wanted to ensure their digital transformation journey was based on robust, accurate data to convey the breadth of their healthcare network. They chose the leading KyruusOne® provider data management platform to unify, transform and extend their data to create a centralized directory of providers, services and locations. Thanks to Kyruus’ proprietary clinical taxonomy of over 30,000 terms, they can now provide easy-to-use smart search capabilities to help consumers find providers that best suit their needs and preferences. This also applies to providers who offer online appointment scheduling, an important selection criterion for many.

“When we wanted to upgrade our digital access experience for consumers, we wanted to make sure they could easily find the right care and, if possible, book appointments online – to give them more convenience while reducing the burden on our call centers,” said Adam Artel, DPT, leader of digital strategy at Bellin Health. “Kyruus’ comprehensive solution enables us to create a strong data-driven foundation to direct people to the right care and immediately significantly increase the use of our online scheduling offering.”

As part of their new strategy, Bellin also focused on enabling a search, match, and book experience across multiple entry points within their digital experience. With ProviderMatch’s flexibility, they can provide consumers with a virtual assistant on their main website to help find providers that fit their needs, all powered by the same data from their centralized directory in KyruusOne.

Bellin Health is one of more than 100 healthcare system customers – representing nearly 1,000 hospitals in the US – that Kyruus partners with to improve patient-provider alignment and increase online conversion with modern, up-to-date healthcare experiences .

“We are excited to partner with leading organizations such as Bellin Health to drive new patient acquisition while driving operational efficiencies and cost savings for call center staff, clinicians and administrative teams,” said Paul Merrild, President at Kyruus. “It is an incredible honor to serve more than 100 of the country’s leading hospitals and health systems. We are grateful for the impact we achieve by helping our customers connect people to the right care.”

About Kyrus:

Kyruus has a mission to connect people with the right care. Serving more than 500 healthcare organizations and 100 health insurers, our platform includes solutions for provider data management, pricing transparency, provider search and scheduling, and digital patient intake, all to help people navigate and access the care they need. We’ve reimagined a better care journey resulting in more satisfied members and patients, more aligned and engaged clinicians, and improved financial performance for the organizations we’re proud to call our partners.

Visit www.kyruus.com to learn more about our solutions for healthcare organizations.

About Bellin Health:

Bellin Health, www.bellin.org, is an integrated health care system based in Green Bay, Wis. It has been serving people in Northeast Wisconsin and Michigan’s Upper Peninsula since 1908. Bellin Health has more than 5,000 employees and is known for its emphasis on preventive healthcare and is a leader in cardiology, orthopedics, sports medicine, digestive, mental health and primary care. It consists of the Bellin Hospital, the Bellin Psychiatric Center, 29 Bellin Health family practice clinics and health clinics known as Bellin Health FastCare. Bellin operates Bellin Health Oconto Hospital, a critical care hospital in Oconto, Wis., Bellin Fitness, Bellin Health Home Care Equipment, and Bellin College. The health system is also owned by Bellin Health Partners, a clinically integrated network consisting of Bellin Health, its employed service providers and independent affiliated service providers and Holy Family Memorial in Manitowoc, Wis., and its employed service providers.

Bellin Health boosts online self-scheduling appointments with launch of new patient access experience from Kyruus

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