911 dispatcher recognized for guiding parents in delivering baby at residence near Lake Zurich

Lake Zurich Telecommunicator Olga Taylor was awarded a stork pin after she helped deliver a baby over the phone at an unincorporated Lake Zurich home. | Photo: Village of Lake Zurich

A Lake Zurich 911 dispatcher was recognized for guiding parents in delivering a baby at a home in unincorporated Lake Zurich.

Lake Zurich Telecommunicator Olga Taylor received a 911 call of a woman having a baby at a home in unincorporated Lake Zurich just before midnight on April 19.

Taylor immediately used her emergency medical dispatch (EMD) training to guide the woman through the birth, the Village of Lake Zurich said.

The baby was born within a minute of the call and Taylor guided the parents in cleaning the mouth and nose of the baby.

The parents wrapped the baby up for warmth and Taylor continued to provide instructions to the father on how to tie off the umbilical cord when the fire department arrived and took over care, the village added.

Taylor received a stork pin, which is a tradition in telecommunications for dispatchers who help deliver a baby.

Last month, the Illinois General Assembly unanimously passed Senate Bill 3127, which would classify Illinois emergency dispatchers as first responders.

911 dispatcher recognized for guiding parents in delivering baby at residence near Lake Zurich

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